Last Updated: 04/03/2025
At Desert Navigation, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, book our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, and payment details when you book a tour, rent an apartment, or request web services.
- Booking Information: Stay details, check-in/check-out dates, and guest preferences.
- Technical Information: IP address, browser type, and device information for website analytics.
- Communication Data: Emails, messages, or inquiries sent to us.
How We Use Your Information
We use your information to:
- Process reservations and payments.
- Communicate about bookings, confirmations, and customer support.
- Improve our services and personalize offers.
- Ensure website security and prevent fraud.
- Comply with legal obligations.
3. Data Sharing & Third Parties
We do not sell or rent your data. However, we may share information with:
- Payment Processors (e.g., Stripe, PayPal) to handle transactions securely.
- Booking Platforms (e.g., Airbnb, Booking.com) when reservations are made via third-party sites.
- Marketing & Analytics Providers (e.g., Google Analytics, Facebook Ads) to improve user experience.
- Legal Authorities when required by law.
4. Data Protection & Security
We implement security measures to protect your personal data, including encryption, firewalls, and secure servers. However, no system is 100% secure, and we encourage users to take precautions when sharing personal information online.
5. Your GDPR Rights (For EU Residents)
If you are an EU resident, you have rights under the General Data Protection Regulation (GDPR), including:
- Access & Portability – Request a copy of your data.
- Correction & Deletion – Request updates or deletion of your information.
- Objection & Restriction – Opt out of certain data processing activities.
To exercise these rights, contact us at zied.haddan@gmail.com
6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and provide personalized content. You can manage cookie preferences through your browser settings.
7. Contact Information
For questions about this Privacy Policy or data protection inquiries, contact us at:
Desert Navigation
Tozeur 2200 Next to palm beach hotel Tunisia
zied.haddan@gmail.com
+216 42 127 186